B2B Managed Services

for Dummies

The potential benefits of Business-to-Business (B2B) integration are well known, but in real-world application many companies struggle to achieve them. They find it hard to roll solutions out beyond a few key business partners. It is difficult to keep pace with changing standards and technologies, and companies often suffer from a lack of technical expertise and local support in the countries where they trade.

Many companies have found an effective solution to those difficulties in B2B Managed Services, an outsourced service that manages daily B2B integration operations. It’s made up of three core elements:

• People
• Process
• Technology

These three core elements work together to provide businesses the help they need to maximise effectiveness in their customer facing and supply chain processes.